Terms & Conditions

The following Terms and Conditions apply to sales made on the Mecoeye.com website only.

These Terms and Conditions are applicable every time you access our website and, or order goods from us

1．Definitions & Interpretation:

'Buyer' means the person, firm or company who purchase the goods from Mecoeye .

'Company' means Mecoeye.

'Contract' means the contract between the Company and the Buyer which shall incorporate these Terms and Conditions

'Goods' means any goods agreed in the accepted order form to be supplied by the Company to the Buyer

'Place of Delivery' means the place to which the goods are to be delivered The terms 'Company', ' Mecoeye '.

2.Conditions Relating to Your Use of Mecoeye :

2.1 Persons under the age of 18 should use this website only with the supervision of an adult. Payment Information must be provided by or with the permission of an adult.

2.2 If you use the website, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur within your account or with your password. You should take all necessary steps to ensure that your password is kept confidential and secure and you should inform us immediately if you have any reasons to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us with are correct and complete, and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provide us with in the 'My Account' area of the website or by emailing Customer Service department.

Mecoeye reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our sole discretion. If we cancel an order, it will be without charge to you.

2.3 On occasion, we do request customers for some additional information such as IDs for order security check reasons. The whole purpose of this exercise is to provide protection to both the customers and the company.Mecoeye as a business respects your identity and information that you provide to us. As stated on the website, ALL the information collected is used within RD internal only. Please refer to the Privacy Policy for further information.

2.4 You must not use the website in a way that causes, or is likely to cause, the website, or access to it, to be interrupted, damaged or impaired in any way. You understand that you, and not Mecoeye, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

For fraudulent purposes, or in connection with a criminal offense or other unlawful activity.

To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam".

To cause annoyance, inconvenience or needless anxiety.

2.5 Copyright, Trademarks and database rights

All contents on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Mecoeye or its content suppliers. The compilation of all content on this website is the exclusive property of Mecoeye. All software used on this website is the property of Mecoeye.

All trademarks not owned by Mecoeye that appear on this website are the property of their respective owners.

You may not systematically extract and/or re-utilise parts of the contents of the website without Mecoeye 's expressed written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Mecoeye's expressed written consent.

3.Conditions Relating to the Sale of Products to You From Mecoeye:

3.1 Contract

The contract shall be based on these Terms and Conditions to the exclusion of all other terms and conditions, including any such terms and conditions that are purported to be included or applied by the Buyer. No terms and conditions are contained in the confirmation of order, purchase order or any other documents of the buyer will form part of the contract. When you place an order to purchase a product from Mecoeye, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents the purchase of a product which is accepted by us when we send e-mail confirmation of a dispatched product (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail do not form part of that contract.

3.2 Returns

Please review our Return Policy, which applies to products purchased from us. Details of this statutory right and an explanation of how to exercise it are provided in the Order Confirmation E-mail and in the Returns Policy.

3.3 Delivery

Most of our orders are automatically fulfilled within 2 business days from the date your payment is approved.

3.4 Risk and ownership of the goods

The risk in the goods shall pass to the buyer upon delivery. Ownership of the goods shall not pass to the buyer until Mecoeye has received full, cleared funds of the sum due to Mecoeye for purchased goods, and all other sums which are or may become due to Mecoeye from the Buyer on any account.

Until ownership of the goods has passed to the buyer, the buyer shall:

hold the goods on a fiduciary basis as the Company's bailee;

store the Goods separately from all other goods in such a way that they remain identifiable as the Company's property;

not destroy or deface any identifying marks on the goods or packaging;

keep the goods in satisfactory condition, as noted on the Company's policy, and hold any proceeds that may come from the Company's insurance in trust and not mix them with any other money.

3.5 Payment and Refunds

Mecoeye accepts payments with Paypal to our NAB account for orders from customers.

4 Returns Policy

4.1 Mecoeye aims to always provide high quality goods. Returns are governed by these terms & conditions.

4.2 If you receive goods which do not match those that you ordered, you should contact us within 14 calendar days to arrange return. We will assess the goods and alleged faults upon receipt and if we conclude (at our sole discretion, acting reasonably and in good faith) determine that the fault is not a result of mistreatment by you (deliberate, negligent or otherwise), we will issue replacement goods at no additional cost to you.

4.3 If goods are agreed by us to be faulty, You will be given the option to have the goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the goods. Replacements will be issued upon our receipt of the returned goods. We are fully responsible for refunding shipment costs for returned faulty/incorrect items.  Goods must be returned in their original condition with all packaging and documentation. The packaging does not need to be unopened. Refunds will be issued within 7 days and in any event no later than 30 calendar days after receipt of the returned goods and will include standard delivery charges. We regret that additional costs such as express delivery and gift-wrapping cannot be refunded.

4.4 If goods are damaged in transit and the damage is apparent on delivery, you should sign any applicable delivery note to the effect that the goods have been damaged. To return the damaged goods, please contact us within 14 calendar days. We are fully responsible for refunding shipment costs. You will be given the option to have the goods replaced or to be refunded through the payment method used by you when purchasing the goods. Replacements will be issued upon our receipt of the returned goods. Refunds will be issued no later than 30 calendar days after receipt of the returned goods and will include standard delivery charges. We regret that additional costs such as express delivery and gift-wrapping cannot be refunded.

4.5 If any goods you have purchased have faults when they are delivered to you, you should contact us within 14 calendar days for return instructions. You will be given the option to have the goods replaced or to be refunded through the payment method used by you when purchasing the goods. Replacements will be issued upon our receipt of the returned goods. Refunds will be issued within 14 working days and in any event no later than 30 calendar days after receipt of the returned goods and will include standard delivery charges. We regret that additional costs such as express delivery and gift-wrapping cannot be refunded.

5 Conditions Relating to Both Your Use of FR and Sales to You

5.1 Children

Mecoeye does not sell products to persons under the age of 18, although we do sell children's products for purchase by adults. If you are under 18, you may use Mecoeye only with the involvement of a parent or guardian.

5.2 Electronic communications

When you visit Mecoeye or send E-mails to us, you are communicating with us electronically. We communicate with you by E-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

5.3 Losses and Limitation of Liability

The Company's liability in contract, tort or otherwise arising out of the subject matter of the Contract shall not exceed the total value of the goods delivered under the terms and Mecoeye shall, under no circumstances, be liable to the Buyer for any consequential, indirect or economic loss or damages.

Mecoeye will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed.

5.4 Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, prices, and these Conditions of Use & Sale at any time. You will be subject to the policies of Conditions of Use & Sale in force at the time that you use the website or when you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions are deemed invalid, void, or for any reason